Deal 1 Air31 Air39 TWS Wireless Earbuds
COD Available
Pay cash upon delivery nationwide
Easy Returns
Hassle-free replacement policy
Extended Warranty
6 Month to 1 Year coverage available
24/7 Support
Fast assistance on WhatsApp
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Estimated Delivery:Oct 20 - Oct 24
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Free Shipping & Returns: On all orders over 3000
Deal 1 Air31 Air39 TWS Wireless Earbuds
Air 31 Specification
Colors: black, white, pink, green
Bluetooth-compatible: Bluetooth-compatible V5.3, high-definition binaural call
Product horn: 8mm composite film horn
Product chip: Jerry 6983D
Standby time: 60 days+
Working time: 5 hours, the charging box can charge the headphones 3 times.
Charging time: approximately 45 minutes
Communication distance: obstacle free 15 meters
Headphone battery capacity: 30mAh
Charging box battery capacity: 300mAh
Charging interface: Type-C
Gross weight: 135g
Charging box size: about 43 * 28 * 50mm/1.69 * 1.10 * 1.96inch
Packaging size: about 122 * 103 * 45mm/4.80 * 4.05 * 1.77inch
Air 39 Specification
General Features
Noise Cancellation
N/A
Water Resistant
IPX4
Charging Interface
N/A
Auto Pairing
Yes
Compatibility
Android IOS & Windows
Mic
Yes
Driver Size
NA
Connectivity
Bluetooth Version
5.3
Bluetooth Range
10m
Microphone
Yes
Shipping, Return & Refund Policy
Fast nationwide delivery, easy returns, and trusted customer support — designed to give you a smooth shopping experience across Pakistan.
🚚 Shipping & Delivery
- Orders are delivered within 3–7 working days across Pakistan.
- Karachi orders may arrive earlier depending on courier availability.
- Remote locations may require additional delivery time.
- Cash on Delivery (COD) is available nationwide.
- Orders above PKR 3,000 qualify for FREE shipping.
- A flat shipping fee of PKR 149 applies on orders below PKR 3,000.
📦 Order Processing
All orders are processed and dispatched within 1 working day after confirmation. Customers receive order updates through WhatsApp or phone call once the parcel has been shipped.
🔄 Return Eligibility
You can request a return if:
- You received the wrong item.
- The product arrived damaged or defective.
- The product is significantly different from the store description.
📌 Returned products must remain in their original condition with complete packaging and accessories included.
💰 Refund Process
- Returns must be requested within 3 days of receiving the parcel.
- Share order details along with photos/videos of the issue on WhatsApp.
- Approved refunds or replacements are processed within 3–5 working days.
- Refunds are sent through EasyPaisa, Jazz Cash, or bank transfer.
ℹ️ Important Notes
- Used or damaged products caused by customer handling may not qualify for return.
- Products missing original accessories or packaging may not be accepted.
- Shipping charges are non-refundable unless the mistake is from our side.
- Our support team is always available to help with any issue or concern.
Need Help? Contact Us
Our support team is available to help with tracking, returns, replacements, and refund requests anytime.
Warranty Claim Terms & Conditions
Dokan Online apne tamam customers ko behtareen shopping experience aur reliable warranty support faraham karta hai.
1. Warranty ki Iqsam (Types of Warranty)
Dokan Online par do qism ki warranty faraham ki jati hai:
- Brand Warranty: Yeh warranty product ki manufacturer company ki taraf se hoti hai jis ki muddat aam taur par 1 saal hoti hai. Agar product me koi technical fault ata hai, toh customer khud brand ke official service center ja kar warranty claim karwayega.
- Extended Warranty (Dokan Online): Agar customer product ke sath Dokan Online ki Extended Warranty khareedta hai, toh brand warranty ki muddat ke dauran ya brand warranty khatam hone ke baad bhi fault aane par Dokan Online product exchange karne ka zimmedar hoga. Is process me lagbhag 15 din ka waqt lag sakta hai.
2. Warranty Card ki Zaroorat
Extended Warranty khareedne par customer ko ek Warranty Card diya jayega, jis par issue date aur expiry date darj hogi. Warranty Card ke bina koi bhi warranty claim qabool nahi kiya jayega.
3. Physical & Liquid Damage Policy
Warranty claim hone par Dokan Online pehle product ka thorough inspection (jaanch) karega. Product ke jalne (burnt), tootne (physical damage), paani me girne (water damage) ya zabardasti kholne (tampering) ki surat me warranty claim invalid (radd) ho jayegi.
4. One-Time Replacement Rules
Warranty successful claim hone par Dokan Online customer ko new replacement product faraham karega. New replacement unit milne ke baad purani warranty ki shart khatam ho jayegi (yani exchange hone wale naye unit par brand ya extended warranty dubara lagu nahi hogi).
Kisi bhi qism ke sawal ya warranty claim ke liye humse WhatsApp par rabta karen. Shukriya!
💬 Contact on WhatsAppDokan Online Team
What Our Customers Say
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Frequently Asked Questions
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